FAQs
What is your return and refund policy?
We accept returns on eligible items within 30 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached. Once we receive and inspect the item, a refund will be issued to your original payment method. For detailed information, please visit our Return and Refund Policy
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times vary depending on your location. Please note that customs duties and taxes for international orders are the responsibility of the customer.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment through the carrier's website. If you need assistance, feel free to contact us at info@reisapparel.com.
What sizes do you offer?
We strive to be inclusive and offer a wide range of sizes. You can find our size guide on each product page to help you choose the perfect fit. If you have any questions about sizing, please reach out to us at info@reisapparel.com.
How do I care for my Reis clothing?
Each garment comes with specific care instructions on its label. To maintain the quality and longevity of your clothing, we recommend following these instructions carefully. For general tips, avoid excessive washing and use a gentle cycle with cold water.
Do you offer discounts or promotions?
Yes, we occasionally run special promotions and discounts! Sign up for our newsletter to stay updated on our latest offers, product launches, and exclusive deals.